Customer Service to Sneeze At...

I just called Pepco to cancel our Power bill for the much anticipated move back to the A-T-L. With all of these new-fangled "computers" and the advent of the Internets its virtually impossible to talk to an actual person in customer service these days. Today, I was fortunate enough to talk to a lovely Pepco "employee" that i can only imagine is named "customer service terminal 7". I have to admit, she did have a pleasant voice, however, she might have been sleeping through her training. Here's how the call went:

Computer: "What would you like to do? Transfer Service? Terminate Service?"

Myself: "Terminate Service"

Computer: "You have selected Terminate Service, is this Correct?"

Myself: "Yes"

Computer: "When would you like to terminate services?"

Myself: "August 15th"

Computer: "You have selected July 15th, is this correct"

Myself: "No, AUGUST 15th" (I pronounciate this as clearly as I possibly can)

Computer: "You have selected August 3rd, is this Correct?"

Myself: "No", then i coughed

Computer: "You have selected August 12th, is this Correct?"

Perhaps I should have Sneezed...